Last updated: 29 April 2026
Sarah Louise Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
1. Company Information
Company name: Sarah Louise Ltd
Registered address: 10–14 Green Lane, Ormskirk, United Kingdom
Company registration number: 1163548
VAT number: GB165894320
2. Information We Collect
We may collect and process the following personal data:
- Name, billing address, delivery address
- Email address and telephone number
- Payment information (processed securely via third‑party payment providers; we do not store card details)
- Order history and purchase details
- Account login details (if applicable)
- IP address, browser type, and website usage data
- Marketing preferences and communications
3. How We Use Your Information
We use your data to:
- Process and fulfil orders
- Manage your account
- Communicate about orders, deliveries, and customer service enquiries
- Improve our website, products, and services
- Send marketing communications (only if you have opted in)
- Meet legal and regulatory obligations
- Prevent fraud and maintain website security
4. Legal Basis for Processing
We process personal data under the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent (where required)
5. Sharing Your Information
We may share your information with trusted third parties only when necessary, including:
- Payment processors
- Delivery and courier services
- Website hosting and ecommerce platform providers
- IT, accounting, and professional advisers
- Legal or regulatory authorities where required by law
All third parties are required to respect the security of your data and to treat it in accordance with the law.
6. International Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses.
7. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
9. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
- Data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us using the details below.
10. Cookies
Our website uses cookies to improve user experience and analyse website traffic. You can manage cookie preferences through your browser settings or our cookie banner.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: enquiries@sarah-louise.co.uk
